In the absence of information, people will make it up!

Puzzle-peopleThe power of communication as an effective leadership tool cannot be overstated! In study after study, research has validated the fact that employees feel more empowered and engaged when they are kept in the loop about company information. Employees will talk … and our informal research tells us that in the absence of adequate or accurate information, people will make it up! So why not be sure the information being shared will improve productivity and teamwork?

Here’s a Key Principle every leader, manager, and supervisor should know:  When people know what is going on and how they fit into the overall picture, they are more motivated and engaged, and they will contribute more effectively to the bottom line.

TakeActionTake Action

Here are three quick tips to help you build clear, consistent, accurate communication into the way you do business:

    1. Schedule regular opportunities for people to get together to ask questions and share information.
    2. Communicate the same information in a variety of ways: written memos and emails; postings; meetings; intranet blogs; newsletters; etc.
    3. Make yourself available and accessible. Schedule regular breakfasts or coffee breaks and invite employees to join you for an informal Q and A session.

Make clear and honest communication one of your primary objectives!
You might be interested in evaluating yourself by using our Communication Competence Quiz (click to download). After you’ve evaluated yourself, be brave and ask your employees to evaluate you. Then compare the results — and take actions as necessary to become a better communicator!

Quote to Inspire:
It’s more fun to talk with someone who doesn’t use long, difficult words, but rather short, easy words like “What about lunch?”
From Pooh’s Little Instruction Book)

(Communication Competence Quiz used with permission from The Manager’s Short Course to a Long Career, by Bil & Cher Holton.)

About Cher & Bil Holton

Since 1984, Cher & Bil Holton have been co-owners of The Holton Consulting Group, Inc., helping corporate and association clients enhance bottom-line results using cutting edge employee engagement. Their keynote speeches, turbo-training, and coaching sessions are practical, grounded in research, and lots of fun to boot! They are prolific authors, and take "Indiana Jones" vacations to continually stretch their limits!
This entry was posted in Employee Engagement, Leadership, Productivity, Supervisor Skills and tagged , , , , , , . Bookmark the permalink.

6 Responses to In the absence of information, people will make it up!

  1. Johnb466 says:

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  2. Johnd299 says:

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